# AgentCloud privacy

Last updated: August 25, 2026.

This notice describes the information AgentCloud processes to provide its website, account control panel, OAuth-enabled MCP server, hosted iOS build service, Simulator sessions, billing, support, and product analytics.

## Information AgentCloud processes

Account and workspace data can include a name, email address, sign-in method, email-verification state, workspace membership, invitations, OAuth clients and grants, billing plan, and usage totals. Product evidence can include source or app upload metadata, build output, Simulator actions, typed values, screenshots, accessibility snapshots, application and Simulator logs, artifacts, deep links, and recording segments. Website and service telemetry can include request metadata, device and browser information, referrers, page events, error context, and advertising conversion events where configured.

## Why the information is used

AgentCloud uses this information to authenticate users, authorize workspace access, complete MCP OAuth flows, schedule builds and Simulators, retain evidence, enforce allowances, process subscriptions, prevent abuse, diagnose reliability problems, answer support requests, and understand whether onboarding and product surfaces work. AgentCloud does not need payment-card numbers in its own application because subscription checkout is handled by the payment provider.

## Service providers and retention

AgentCloud uses infrastructure and service providers for hosting, private object storage, authentication delivery, transactional email, billing, analytics, advertising measurement, and error diagnosis. The current implementation includes Render, Cloudflare R2, Stripe, Resend, PostHog, and Google sign-in. Product evidence remains available for the plan's stated retention period unless an authorized workspace member deletes it sooner. Short-lived upload capabilities expire, and worker-local files are transient. Account, billing, security, and operational records may remain while needed to provide the service, resolve disputes, meet legal obligations, or protect the platform.

## Choices and requests

Workspace owners and admins can delete retained evidence from the control panel where the product exposes that action. To ask about access, correction, export, deletion, or another privacy concern, email [help@agentcloud.so](mailto:help@agentcloud.so?subject=Privacy%20request) and identify the message as a privacy request. AgentCloud may verify identity and workspace authority before acting. See [Contact](https://agentcloud.so/contact) for safe request guidance and [Terms](https://agentcloud.so/terms) for service responsibilities.