Agreement and eligibility
By creating an account or using AgentCloud, a user represents that they can agree to these terms for themselves or the organization whose workspace they join. Workspace owners and admins are responsible for managing membership, plan selection, and evidence access for their organization.
Authorized use
Use AgentCloud only with source code, application bundles, credentials, URLs, and test data that you are authorized to process. Do not use the service to compromise systems, evade access controls, distribute malware, interfere with other customers, overload shared infrastructure, or test a third party without permission. AgentCloud may limit or suspend activity that threatens the service, its workers, other customers, or the public.
Customer content and evidence
Customers retain responsibility for the content they upload and for deciding what their agent types, opens, records, or stores during a run. Simulator evidence may contain secrets, personal data, application content, and complete logs. Configure test accounts and fixtures accordingly, share evidence only with authorized workspace members, and delete it when it is no longer needed.
Customers authorize AgentCloud to process uploaded source, application bundles, run commands, logs, screenshots, accessibility data, artifacts, and recordings as needed to operate, secure, troubleshoot, and support the requested service. This permission is limited to providing and protecting AgentCloud and does not transfer ownership of customer content.
Product boundary
AgentCloud provides focused managed-build and iOS Simulator tools. It is not a raw macOS host, Xcode desktop, physical-device lab, or general-purpose remote shell. Simulator-compatible .app bundles are supported; device-signed .ipa files are not. Customers remain responsible for validating behavior that requires physical hardware or production services.
Plans, billing, and availability
The Free plan has lifetime allowances; paid plans have the prices and included usage shown on the pricing page. Paid allowances reset with the applicable billing period. Unless required otherwise by law, charges already incurred for available service are not automatically refundable because a customer did not use the included allowance.
AgentCloud is a hosted technical service and can experience maintenance, dependency failures, worker capacity limits, or interruptions. The service may change features, limits, documentation, and these terms as it develops. Material updates will be reflected in the public documentation, and continued use after an effective update constitutes acceptance where permitted.
Contact
Questions about these terms, an account, a security issue, or a privacy request can be sent to help@agentcloud.so. Put “Security report” or “Privacy request” in the subject when applicable. See the contact page before sending technical context or identifiers.